Customer Care Executive

A new Customer Care Executive role is open at Career Experts Global Solutions, Koramangala, Bengaluru. No experience? You can still apply. You can earn up to ₹26,000/month. There are 30 open positions.

Employer’s description

Crm- Minimum 6 Months Of Experience In In Any Bpo Language (Hindi, Telugu, Bengali, Marathi, Gujrati) English Should Be Good (Versant 4)Immediate Joiners Preferred Minimum Qualification 12Th Salary- 26K Ctc, 24K Inhand. Languages : English, Hindi

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• Someone patient and customer-first

Day-to-day work

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹24,000 – ₹26,000 per month, based on skills and experience.

Job details

• Work location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Work type: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Career Experts Global Solutions. It takes less than a minute.