Customer Care Executive

Start your next role as a Customer Care Executive with Career Experts Global Solutions in Marathahalli, Bengaluru. You can earn up to ₹24,000/month. There are 30 open positions.

In the employer’s words

Minimum 1 Year Of Customer Support Experiencefluent English & Hindi Communicationjoining:Immediate Joiners Who Can Join Within 2 Dayswork Location:Marathahalli, Bangaloreimportant Note:Post Selection, Candidates Will Undergo Training At Radical Minds, Bommanahalli.Upon Successful Training And Certification, Candidates Will Be Deployed At The Client Location In Marathahalli.Salary:24,000 Ctc 23,120 Take Homeperks:Laptop Provided By The Client3 Meals Per Day Provided By The Clientshift:Rotational Shifts & Rotational Week Offs. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and polite

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.

What you get

Salary: ₹23,000 – ₹24,000 per month, based on skills and experience.

Position details

• Work location: Marathahalli, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Career Experts Global Solutions reviews applications regularly.