Customer Care Executive

Looking for a Customer Care Executive role in Kudlu Gate, Bengaluru? Career Experts Global Solutions is hiring now. The team is filling 30 vacancies. Salary is up to ₹28,000/month.

Employer’s description

Fluent English & Hindi- Salary: Up To 25,000 Ctc 3,000 Fixed Incentives- Qualification: Puc Or Above- Process: Semi-Voice Requirement 2 :- Razor Pay Process Semi Voice Inbound Fluent English And Hindi. Salary Upto 28Ctc. Languages : English, Hindi

Salary and benefits

The salary for this role is ₹20,000 – ₹28,000 per month.

What the job involves

As a Customer Care Executive, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi
• Good English
• Freshers can apply
• Languages: English, Hindi
• You are calm under pressure and patient

Quick facts

• Location: Kudlu Gate, Bengaluru, Karnataka
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Career Experts Global Solutions.