Customer Support Advisor

Career Gear Manpower Solutions is hiring a Customer Support Advisor in Bhayander West, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹27,000/month.

Employer’s description

Executive Has To Guide Customer Regarding There Wall Paints Suggestions And Guidance. Handling Product Complaints On Calls. 1 - 2 Years Experience Compulsory. | Type : Inbound, International, Domestic, Outbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, International, Kannada, Malayalam, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International, Domestic, Outbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• You are calm under pressure and customer-first

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Compensation

The salary for this role is ₹23,000 – ₹27,000 per month.

Position details

• Job location: Bhayander West, Mumbai, Maharashtra
• Vacancies: 30
• Timings: Between 08:00 AM - 08:00 PM | Any 9 Hrs Shift
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Career Gear Manpower Solutions today.