Cross Selling

Career Guideline Services India Private Limited is hiring a Cross Selling in Thane, Mumbai. You can earn up to ₹26,000/month. 30 candidates will be hired for this role.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Inbound Customer Service Related To Credit Cards Partial Cross Selling Of Credit Card Schemes . 1 - 2 Years Experience Compulsory. | Type : Domestic, Sales, Inbound, International | Languages : English

Key responsibilities

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹20,000 – ₹26,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Skills: Domestic, English, Inbound, International, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Sales, Inbound, International
• Languages: English

Position details

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.