Customer Care Executive (Cce)

Career Guideline Services India Private Limited is hiring a Customer Care Executive (Cce) in Malad, Mumbai. The pay goes up to ₹30,000/month. 20 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone persuasive and confident

Pay and perks

The salary for this role is ₹18,000 – ₹30,000 per month.

Roles and responsibilities

As a Customer Care Executive (Cce), your work will include:

• Explain products and offers clearly and handle objections
• You will record visits, calls and orders in the CRM or daily report.
• Identify and approach new customers in the assigned territory.
• Share market and competitor feedback with the team
• Build long-term relationships with existing clients
• You will follow up on leads and convert them into sales.

Position details

• Work location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.