Customer Services Executive

Career Guideline Services India Private Limited has an opening for a Customer Services Executive based in Airoli, Mumbai. The team is filling 20 vacancies. The pay goes up to ₹30,000/month. Freshers can apply.

In the employer’s words

*Process* - (Us Amazon Process- Char/ Voice)*Shifts* -24/7 Ro - (Any 9Hrs)*Wk Off* - 2 Rotational (5 Day Working) *Qual* Hsc/ Grad With Bpo Experience Only *Salary* Upto 30K*Age* - Upto 40*Quality* - Good C3*Roi* - Hr / Ops /Assessment *Boundaries** Chembur To Panvel -1.5Km * Dadar To Kalyan - 1.5Km * Only Mira. Type : Inbound, Outbound | Languages : English

Salary and benefits

Compensation: ₹18,000 – ₹30,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: English
• Someone customer-first and calm under pressure

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work type: Work from office

Apply today and take the next step in your career with Career Guideline Services India Private Limited.