Customer Support

Career Guideline Services India Private Limited has an opening for a Customer Support based in Airoli, Mumbai. There are 30 open positions. Great for first-time job seekers. The pay goes up to ₹22,000/month.

Employer’s description

We Hiring For Us Telecom Chat Process Qualification - Graduate Fresher Or Experience Salary- 22150 Total Inhand Salary Home Pickup And Home Drop Week Off- 5 Days 2 Days Rotational Off. Shift Time : 4:30 Pm -1:30 Am (Any 9Hr Shift). Type : Inbound | Languages : English

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• You are calm under pressure and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.