First Party Collection

Career Guideline Services India Private Limited is looking for a First Party Collection to join its team in Bhayander West, Mumbai. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.Prior Experience In Us Collections Shift:5:30 Pm 6:30 Am (Any 9 Hours)5 Working Days | Rotational Week. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone polite and customer-first

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Salary

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Position details

• Job location: Bhayander West, Mumbai, Maharashtra
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Career Guideline Services India Private Limited.