International Bpo Executive

Career Guideline Services India Private Limited has an opening for an International Bpo Executive based in Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹35,000/month.

Note from the employer

The Candidate Will Handle Inbound And Outbound Calls For Air Canada, Assist Customers With Bookings And Travel-Related Queries, Update Crm Records, Maintain Reports Using Advanced Excel, Track Cases, And Ensure Timely Resolution While Meeting Quality Standards. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll meet quality, call-handling and satisfaction targets.

What you get

Compensation: ₹20,000 – ₹35,000 per month.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30

Apply today and take the next step in your career with Career Guideline Services India Private Limited.