International Call Center

Start your next role as an International Call Center with Career Guideline Services India Private Limited in Thane, Mumbai. You can earn up to ₹35,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 5 Days Working, Night Shift. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Inbound and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

What you will do

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹15,000 – ₹35,000 per month, based on skills and experience.

Position details

• Location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Career Guideline Services India Private Limited. It takes less than a minute.