International Voice Process Agent

A new International Voice Process Agent role is open at Career Guideline Services India Private Limited, Airoli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹40,000/month.

Employer’s description

Job Role: Handle Customer Support And Sales Queries For Adobe Customers Via Calls, Chat, Or Email. Assist With Product Information, Subscriptions, Troubleshooting, Upselling, And Issue Resolution While Delivering Excellent Customer Service In A Us Shift Environment. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Sales, Outbound | Languages : English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Sales, Outbound
• Languages: English
• You are customer-first and calm under pressure

Salary

Compensation: ₹30,000 – ₹40,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 30

Ready to start? Upload your resume and apply to Career Guideline Services India Private Limited today.