International Voice Process Agent

Looking for an International Voice Process Agent role in Malad, Mumbai? Career Guideline Services India Private Limited is hiring now. There are 30 open positions. Salary is up to ₹37,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Night Shift. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound | Languages : English

Roles and responsibilities

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Salary

The salary for this role is ₹30,000 – ₹37,000 per month.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound
• Languages: English
• A customer-first, patient attitude

Position details

• Location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.