International Voice Process Agent

Career Guideline Services India Private Limited is looking for an International Voice Process Agent to join its team in Malad, Mumbai. Great for first-time job seekers. There are 30 open positions. You can earn up to ₹26,000/month.

Note from the employer

Shift 2.30Am To 3.30Pm (Any 9Hrs) Graveyard Shift ,Hsc Freshers Can Apply. Type : International | Languages : English

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

Compensation

Salary: ₹19,000 – ₹26,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• Freshers can apply
• Type: International
• Languages: English

Quick facts

• Work location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Career Guideline Services India Private Limited reviews applications regularly.