Team Leader (Tl)

Career Guideline Services India Private Limited wants to bring on a Team Leader (Tl) for its Andheri, Mumbai team. There are 30 open positions. Salary is up to ₹35,000/month.

In the employer’s words

We Are Hiring A Team Leader (Sales) With At Least 1 Year Of Experience. The Role Involves Managing A Sales Team, Achieving Targets, And Driving Performance. Candidates Must Have Strong Communication, Leadership, And Team-Handling Skills. Salary: 25,00035,000 + Incentives. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales, Inbound | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English
• A patient, customer-first attitude

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Position details

• Work location: Andheri, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30

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