Telecalling Executive

Career Guideline Services India Private Limited is hiring a Telecalling Executive in Bandra, Mumbai. Salary is up to ₹24,000/month. 30 candidates will be hired for this role.

Note from the employer

The Call Centre Agent Will Be The First Point Of Contact For Patients And Visitors, Handling Inbound/Outbound Calls, Appointment Scheduling, And Patient Queries With Professionalism And Empathy. Gujarati Candidates Only, Day Rotational Shift. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Gujarati, English

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Gujarati
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Gujarati, English
• You are calm under pressure and polite

Compensation

Compensation: ₹18,000 – ₹24,000 per month.

Quick facts

• Location: Bandra, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Career Guideline Services India Private Limited. It takes less than a minute.