Third Party Collection

Looking for a Third Party Collection role in Mira Road West, Mumbai? Career Guideline Services India Private Limited is hiring now. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English
• A customer-first, polite attitude

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Position details

• Location: Mira Road West, Mumbai, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Career Guideline Services India Private Limited.