Voice Process Agent

Career Guideline Services India Private Limited wants to bring on a Voice Process Agent for its Bhayander, Mumbai team. No experience? You can still apply. The team is filling 30 vacancies. Salary is up to ₹35,000/month.

Note from the employer

English+Hindi +Any Regional Language. Type : Domestic | Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, Hindi, Punjabi, English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Hindi, Kannada, Malayalam, Punjabi, Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, Hindi, Punjabi, English
• Someone calm under pressure and polite

Salary

The salary for this role is ₹20,000 – ₹35,000 per month.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Bhayander, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work type: Work from office

Click Apply to send your profile to Career Guideline Services India Private Limited. It takes less than a minute.