Dra Telecallar

Career Management Service has an opening for a Dra Telecallar based in Airoli, Mumbai. Freshers can apply. Salary is up to ₹27,000/month. The team is filling 30 vacancies.

Note from the employer

Colection. Type : Domestic | Languages : Gujarati, Tamil, Bengali, Kannada, Hindi, English

Compensation

The salary for this role is ₹22,000 – ₹27,000 per month.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Gujarati, Tamil, Bengali, Kannada, Hindi, English
• You are polite and customer-first

Roles and responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Career Management Service reviews applications regularly.