Work From Home - Customer Care Associate (Cca)

Careergenix Consultancy Llp is hiring a Work From Home - Customer Care Associate (Cca) in remote. There are 30 open positions. The pay goes up to ₹21,000/month.

In the employer’s words

Candidates Should Have The Following System Configuration Government Laptop Not Eligible Laptop With I5 Processor 8+Gb Ram, And Windows 10 & Above Os Broadband Internet Connection - Net Speed Of 20 Mbps Or Abovecandidates Should Join The Interview Only Using Laptopnature Of Job: Domestic Bpo Voice Inbound .Languages - Malayalam With Avg English. Languages : Malayalam

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Skills: Malayalam
• Female Only
• No English required
• Freshers can apply
• Work from home
• Languages: Malayalam
• A customer-first, polite attitude

Salary

You will be paid ₹19,000 – ₹21,000 per month.

Day-to-day work

As a Work From Home - Customer Care Associate (Cca), your work will include:

• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job details

• Job location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Remote (work from home)
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

Ready to start? Upload your resume and apply to Careergenix Consultancy Llp today.