Customer Experience Executive

Carnot Technologies Private Limited wants to bring on a Customer Experience Executive for its Andheri East, Mumbai team. There are 3 open positions. Salary is up to ₹21,000/month.

Employer’s description

Handling Incoming Calls From Customer And Maintaining Service Level = 95%Handling Outgoing Welcome And Feedback Calls To Customersclosure Of Tickets Assigned Via App With Tat Of 4-24 Hrsresponsible For Maintaining Csat Scores On Inbound And Outbound Callsresolving Customer Queries And Concerns Regarding Issue With Proper Follow Up And. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Communication, Basic computer use, Teamwork and Time management
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone eager to learn and reliable

Roles and responsibilities

• Coordinate with your supervisor and team members
• Complete assigned tasks accurately and on time
• Follow company processes and safety guidelines
• You'll maintain a professional attitude with customers and colleagues.

Job details

• Job location: Andheri East, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 3
• Work mode: Work from office

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