Tele Verification (Marathi,Hindi,Ka...

Cerebrus Consulting is looking for a Tele Verification (Marathi,Hindi,Ka... to join its team in Ghatkopar West, Mumbai. 10 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi

Pay and perks

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi, Tamil
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi
• A calm under pressure, customer-first attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday | day shift
• Openings: 10
• Work type: Work from office
• Job type: Part time

Apply today and take the next step in your career with Cerebrus Consulting.