Customer Care Executive

Cheabest Products And Services (Opc) Private Limited wants to bring on a Customer Care Executive for its Mohan Co-Operative, Delhi team. You can earn up to ₹21,000/month. 10 candidates will be hired for this role.

In the employer’s words

Key Responsibilities: - Resolving Enquires/Requests Received From The Internal And External Customers Through Non-Voice / Voice Channels And Reverting With The Appropriate Resolutions Within The Stipulated Tatfollow Up With Various Departments Required To Ensure That Appropriate Action Is Taken On Each & Every Request/ /Complaint Made By Th. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are calm under pressure and customer-first

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will identify upsell opportunities where relevant.

Compensation

You will be paid ₹18,000 – ₹21,000 per month.

Job details

• Location: Mohan Co-Operative, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Cheabest Products And Services (Opc) Private Limited.