Chat Support Executive

A new Chat Support Executive role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Salt Lake, Kolkata. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹21,000/month.

Employer’s description

Urgent Hiring Call Now 7058321698 Chat/Voice Support Qualification : Undergraduate/Graduate Need Fluent English & Hindi Communication Ctc Fresher 17K To Exp 21 K With Incentive And Quarterly Bonus 9 Hours Rotational Shift Including Night Shift Cab Provide In Odd Time 6 Days Working Interested Can Apply Today Looking Immediate Joiner. Type : Outbound, Inbound, Domestic | Languages : English, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Night shift
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi, English

Salary

Salary: ₹17,000 – ₹21,000 per month, based on skills and experience.

Quick facts

• Job location: Salt Lake, Kolkata, West Bengal
• Work mode: Office-based
• Vacancies: 30
• Job type: Full time
• Timings: Rotational Shift
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.