Customer Care Associate

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) has an opening for a Customer Care Associate based in Hebbal, Bengaluru. Salary is up to ₹16,000/month. There are 20 open positions.

Employer’s description

Voice Process :Education : 12Th And Aboveexperience : Fresherslanguage : Good English + Telugu /Kannada/Tamil /Malayalam Shift : Female (6 Am - 8 Pm) 9 Hours Of Rotational Shifts Male (6 Am - 1 Am) 9 Hours Of Rotational Shiftssalary : 16 Nthcab : Nalocation : Hebbal. Type : Inbound | Languages : Kannada, Malayalam, Tamil, Telugu, Hindi, English

Key responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.

Salary

You will be paid ₹15,000 – ₹16,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Kannada, Malayalam, Tamil, Telugu, Hindi, English
• You are polite and patient

Job details

• Job location: Hebbal, Bengaluru, Karnataka
• Vacancies: 20
• Work mode: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Chetana Rajiv Asekar (Subhadra Jobs Consultancy).