Customer Care Coordinator

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is looking for a Customer Care Coordinator to join its team in Salt Lake, Kolkata. No experience? You can still apply. There are 20 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Hi We Are Hiring For Customer Support. Type : Outbound, Inbound | Languages : Bengali, Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Bengali, Hindi, English
• You are polite and customer-first

Salary

You will be paid ₹10,000 – ₹15,000 per month.

What you will do

As a Customer Care Coordinator, your work will include:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Work location: Salt Lake, Kolkata, West Bengal
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Click Apply to send your profile to Chetana Rajiv Asekar (Subhadra Jobs Consultancy). It takes less than a minute.