Customer Care Executive

A new Customer Care Executive role is open at Chetana Rajiv Asekar (Subhadra Jobs Consultancy), Silk Board, Bengaluru. The pay goes up to ₹25,000/month. Freshers can apply. 10 candidates will be hired for this role.

In the employer’s words

We Do Have A Opening In Silk Board. Candidate Must Be Fluent In Hindi And English. Both Day Shift And Rotational Shift Is Available. Type : Domestic, Inbound | Languages : English, Hindi

What you get

Compensation: ₹19,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Quick facts

• Work location: Silk Board, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10

Ready to start? Upload your resume and apply to Chetana Rajiv Asekar (Subhadra Jobs Consultancy) today.