Work From Home - Customer Care Associate (Cca)

Work from home as a Work From Home - Customer Care Associate (Cca) with Chetana Rajiv Asekar (Subhadra Jobs Consultancy). Salary is up to ₹19,000/month. 30 candidates will be hired for this role.

Note from the employer

We Are Hiring For The Customer Care Executive For The Bpo, We Are Giving A Free Jobs. Qualification: Graduate/Undergraduate Skill: Good Communication Skill Both Verbal N Written In English And Hindi Salary: 13K Ctc/ 19K Ctc Document Varification Will Be Needed Prior Interview Like Adhar Card, Pan Card. Those Who Are Willing To Share Only Apply Wfh. Type : Outbound, Domestic, Inbound | Languages : Hindi, English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Work from home
• Type: Outbound, Domestic, Inbound
• Languages: Hindi, English
• You are calm under pressure and customer-first

Salary

The salary for this role is ₹13,000 – ₹19,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: remote
• Employment type: Full time
• Work mode: Fully remote
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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