Work From Home - Customer Care Executive (Cce)

Work from home as a Work From Home - Customer Care Executive (Cce) with Chetana Rajiv Asekar (Subhadra Jobs Consultancy). Great for first-time job seekers. You can earn up to ₹19,000/month. There are 30 open positions.

Employer’s description

Urgent Hiring Call Now 7058321698 Opening For Customer Support Education: Must Be Graduate (Any Stream).Experience: Freshers And Experienced Comfortable With 24/7 Rotational Shifts (9 Working Hours Including 8 Productive Hours + 1 Hour Break). 6 Days Working, 1 Rotational Week Off. On-The-Job Training Provided Salary: 15,400 To 19,400 Ctc. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Work from home
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are patient and calm under pressure

Job details

• Location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Work mode: Fully remote
• Shift: Rotational Shift

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