Telecaller

Child Safe Foundation wants to bring on a Telecaller for its Nalasopara, Mumbai team. Great for first-time job seekers. There are 5 open positions. Salary is up to ₹17,000/month.

Employer’s description

Requirement In Telecaller No Target Base No Languange Issue No Age Issue Only Hard Working Candidate. Type : Domestic | Languages : English, Hindi, Marathi

Compensation

Salary: ₹9,000 – ₹17,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi
• You are patient and customer-first

Key responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Job location: Nalasopara, Mumbai, Maharashtra
• Timings: 09:00 am - 6:00pm | Monday to Saturday
• Job type: Full time
• Openings: 5
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Child Safe Foundation.