Telecaller

Child Safe Foundation is looking for a Telecaller to join its team in Nala Sopara, Mumbai. The pay goes up to ₹17,000/month. 5 candidates will be hired for this role.

Note from the employer

Requirement In Telecaller No Target Base No Languange Issue Only Hard Working Candidate. Type : Domestic | Languages : English, Hindi, Marathi, Gujarati

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Gujarati, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Gujarati
• A patient, customer-first attitude

Compensation

The salary for this role is ₹9,000 – ₹17,000 per month.

Position details

• Location: Nala Sopara, Mumbai, Maharashtra
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Shift: 09:00 am - 6:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Child Safe Foundation today.