Calling Executive

Children'S Heart Foundation has an opening for a Calling Executive based in Nala Sopara, Mumbai. The team is filling 10 vacancies. No experience? You can still apply. You can earn up to ₹18,000/month.

Note from the employer

1. Inbound & Outbound Calling. 2.Donor Generation & Fundraising Activities 3. Convincing Donors Through Effective Communication. Type : Outbound, Sales, Inbound | Languages : Marathi, Hindi, English

What you get

Compensation: ₹10,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Marathi, Hindi, English

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Location: Nala Sopara, Mumbai, Maharashtra
• Work type: On-site
• Shift: 9:30 AM - 6:15 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Children'S Heart Foundation.