Senior Telesales Consultant

Children'S Heart Foundation is looking for a Senior Telesales Consultant to join its team in Nala Sopara, Mumbai. Great for first-time job seekers. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month.

In the employer’s words

1.Inbound & Outbound Calling2.Donor Generation & Fundraising3.Convincing & Communication Skills. Type : Outbound, Sales, Inbound | Languages : Gujarati, Marathi, Hindi, English

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: English, Gujarati, Hindi, Inbound, Marathi, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Inbound
• Languages: Gujarati, Marathi, Hindi, English

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Compensation

The salary for this role is ₹12,000 – ₹18,000 per month.

Quick facts

• Work location: Nala Sopara, Mumbai, Maharashtra
• Work mode: Office-based
• Interview timings: 11:00 AM -500 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Shift: 9:30 AM - 6:15 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Children'S Heart Foundation reviews applications regularly.