Tele Caller

Cinemagic Entertainment is looking for a Tele Caller to join its team in Vashi, Mumbai. The team is filling 2 vacancies. The pay goes up to ₹18,000/month.

Note from the employer

Telecalling Job Its Not Call Center Hardly 70 To 80 Number Calling Its Production House Relaxed Work. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹10,000 – ₹18,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi and English, Verbal communication, Complaint handling, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Vashi, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Cinemagic Entertainment today.