Telecaller

Cinemagic Entertainment wants to bring on a Telecaller for its Mira Road, Mumbai team. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 2 open positions.

Employer’s description

We Are Looking For A Telecaller (Female) With Minimum 6 Months Experience. Requirement: Good Communication Skills Marathi Speaking Is Must Basic Hindi/English Knowledge Preferred Experience In Calling / Customer Handling. Languages : English, Hindi, Marathi

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A customer-first, polite attitude

What you get

The salary for this role is ₹12,000 – ₹20,000 per month.

Day-to-day work

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Mira Road, Mumbai, Maharashtra
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Cinemagic Entertainment.