Customer Care Executive

Cityline Networks Pvt. Ltd. is hiring a Customer Care Executive in Greater Noida (West), Delhi. You can earn up to ₹18,000/month. The team is filling 10 vacancies.

Employer’s description

Inbound Calling Process For Customer Support. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Hindi, English
• You are customer-first and polite

Compensation

You will be paid ₹13,000 – ₹18,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Job location: Greater Noida (West), Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Cityline Networks Pvt. Ltd. reviews applications regularly.