Operation Executive

A new Operation Executive role is open at Cityway Travels, Mulund East, Mumbai. You can earn up to ₹17,000/month.

In the employer’s words

Car Rental Operations. Create Bookings, Follow Up With Drivers, Allot Drivers To Bookings And Sharing Details With Customers. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Basic Excel

What the job involves

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹14,000 – ₹17,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Basic Excel, Computer and Email
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Basic Excel
• Someone polite and customer-first

Position details

• Job location: Mulund East, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 1
• Working hours: Rotational Shift | Monday to Sunday One Day weekoff.
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Cityway Travels.