Operations Executive

Claim Friendy Pvt. Ltd. wants to bring on an Operations Executive for its All Mumbai, Mumbai team. Salary is up to ₹50,000/month. There are 2 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone patient and polite

What you get

The salary for this role is ₹35,000 – ₹50,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: All Mumbai, Mumbai, Maharashtra
• Interview timings: 10:30 AM - 5:00 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time
• Work type: Office-based
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Claim Friendy Pvt. Ltd..