Customer Support Representative (Cs...

Classic Maid is hiring a Customer Support Representative (Cs... in Andheri, Mumbai. Freshers can apply. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Marathi, Hindi

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: English, Hindi, Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• You are calm under pressure and customer-first

What the job involves

• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Andheri, Mumbai, Maharashtra
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Classic Maid.