International Voice Process

Classic Ziya wants to bring on an International Voice Process for its Thane West, Mumbai team. Salary is up to ₹27,000/month. The team is filling 17 vacancies.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, International | Languages : Hindi, English

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹18,000 – ₹27,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, International
• Languages: Hindi, English

Job details

• Job location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Sunday
• Openings: 17
• Work type: Work from office
• Working hours: 7:00 PM - 4:30 AM | Monday to Friday

Apply today and take the next step in your career with Classic Ziya.