Manager

Join Click2Naukari Job Solutions Llp as a Manager in Thane West, Mumbai. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

Note from the employer

The Team Manager Is Responsible For Leading And Managing A Team To Achieve Business Objectives. The Role Involves Setting Goals, Monitoring Performance, Coaching Team Members, Ensuring Operational Efficiency, And Fostering A Positive Work Environment. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Marathi, Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Marathi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Marathi, Hindi, English
• Someone polite and customer-first

Pay and perks

Salary: ₹20,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Thane West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work type: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Click2Naukari Job Solutions Llp reviews applications regularly.