Operation Executive

Client First Solutions Llp is hiring an Operation Executive in Andheri East, Mumbai. The pay goes up to ₹22,000/month. The team is filling 15 vacancies.

Note from the employer

Key Responsibilities Noi, Moe, Loan File Preparation And Screening Credit Assessment And Document Verification Inter-Team Coordination Compliance And Adherence Applicant Verification Support Data Management Qualifications Previous Experience In A Similar Role Within A Bank, Nbfc, Or Other Financial Services Company Is Preferred. 1 - 2 Years Experience Compulsory. | Basic Excel, MS Word | Skills Needed : Email, Computer

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Basic Excel, Computer, Email, Ms Word
• Basic English
• 1 - 2 Years Experience Compulsory.
• Basic Excel, MS Word
• Skills Needed: Email, Computer
• You are patient and calm under pressure

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Job at a glance

• Location: Andheri East, Mumbai, Maharashtra
• Work type: On-site
• Openings: 15
• Interview: 02:00 PM - 6:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Client First Solutions Llp today.