Customer Care Executive

Clips Office Solutions Private Limited is looking for a Customer Care Executive to join its team in Lado Sarai, Delhi. There are 2 open positions. Salary is up to ₹15,000/month.

Note from the employer

Handle B2B Customer.Generate New Customers. Type : Inbound | Languages : English, Hindi

What we are looking for

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Salary

You will be paid ₹13,000 – ₹15,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Lado Sarai, Delhi, Delhi
• Job type: Full time
• Vacancies: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Clips Office Solutions Private Limited.