Customer Care Associate

Start your next role as a Customer Care Associate with Cloud Infotech Enterprises & Services LLP in Domlur, Bengaluru. 3 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Outbound, International, Sales

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Day-to-day work

In this role, you will:

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with International, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, International, Sales

Job at a glance

• Work location: Domlur, Bengaluru, Karnataka
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3

Ready to start? Upload your resume and apply to Cloud Infotech Enterprises & Services LLP today.