Customer Care Executive

A new Customer Care Executive role is open at Cloud Infotech Enterprises & Services Llp, Indira Nagar, Bengaluru. The team is filling 10 vacancies. Salary is up to ₹26,000/month. No experience? You can still apply.

Note from the employer

Looking For Candidates With Excellent Communication Skills With Good Convincing Skills. Type : Domestic, Inbound, Sales | Marketing | Languages : Tamil, Telugu, Kannada, English

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Kannada, Marketing, Sales, Tamil, Telugu
• Female Only
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Sales
• Marketing
• Languages: Tamil, Telugu, Kannada, English
• Someone customer-first and polite

Salary and benefits

Compensation: ₹16,000 – ₹26,000 per month.

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job details

• Work location: Indira Nagar, Bengaluru, Karnataka
• Work mode: Work from office
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Friday
• Employment type: Full time

Ready to start? Upload your resume and apply to Cloud Infotech Enterprises & Services Llp today.