Customer Care Manager

Join CM Auto Sales Pvt Ltd as a Customer Care Manager in Mohali. Freshers can apply. You can earn up to ₹30,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Outbound | Languages : Punjabi, Hindi, English

What you get

Compensation: ₹17,000 – ₹30,000 per month.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Outbound, Punjabi
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Punjabi, Hindi, English

Job details

• Location: Mohali, Punjab
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with CM Auto Sales Pvt Ltd.