Customer Care Executive

Colossal Service has an opening for a Customer Care Executive based in BTM Layout, Bengaluru. Freshers can apply. There are 30 open positions. Salary is up to ₹25,000/month.

Employer’s description

Customer Care Executive Role In Btm Layout Ss Plaza Anyone Can Apply Fresher Experience Boths 12Th Pss Must Language Required Kannada With Any Other South Indian Language Required Or Hindi English/ Malayalam/ Tamil/ Telugu/ Any 3 Languages Required. Type : Domestic, Inbound, Sales, Outbound, International | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Kannada, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Sales, Outbound, International
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam

What the job involves

As a Customer Care Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Job at a glance

• Location: BTM Layout, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Colossal Service today.