Customer Care Executive

Colossal Service is hiring a Customer Care Executive in BTM Layout, Bengaluru. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Care Executive Role Inbound Calling Process Language Required Hindi English Malayalam Kannada Tamil Telugu Any 3 Languages Required Fluently Speaking Or Hindi English Fluently Speaking Required Day Shift Only 6 Days Working 1 Rotational Week Off Btm Layout Fresher Experience Boths Can Apply Prefer Only Immediate Joiner. Type : Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone patient and customer-first

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Job details

• Job location: BTM Layout, Bengaluru, Karnataka
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Colossal Service reviews applications regularly.