Customer Care Executive

Colossal Service is looking for a Customer Care Executive to join its team in Marathahalli, Bengaluru. Great for first-time job seekers. Salary is up to ₹25,000/month. The team is filling 30 vacancies.

In the employer’s words

Customer Care Executive Role Inbound Calling Process Lang- Hindi English Must Have Experience In Customer Service Executive. Type : Domestic, International | Languages : English, Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi and International
• Good English
• Freshers can apply
• Type: Domestic, International
• Languages: English, Hindi
• You are customer-first and patient

Day-to-day work

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Work location: Marathahalli, Bengaluru, Karnataka
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Work type: On-site
• Job type: Full time

Apply today and take the next step in your career with Colossal Service.