Customer Care Executive

A new Customer Care Executive role is open at Colossal Service, Hebbal, Bengaluru. 30 candidates will be hired for this role. The pay goes up to ₹21,000/month. Freshers can apply.

Employer’s description

Customer Care Executive Role Inbound Calling Outbound Calling Process Boths Fresher Experience Boths Can Apply Language Kannada Telugu Tamil Malayalam English Hindi Any . Hebbel Location. Type : Sales, Inbound, Outbound, Domestic | Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Salary and benefits

The salary for this role is ₹15,500 – ₹21,000 per month.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Outbound, Domestic
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam

What you will do

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Hebbal, Bengaluru, Karnataka
• Work type: Office-based
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Click Apply to send your profile to Colossal Service. It takes less than a minute.